Frequently Asked Questions
Got questions? We have answers.
Q. How long does shipping take?
Orders in Srinagar and Jammu & Kashmir arrive within 1-3 business days. For the rest of India, standard delivery takes 3-6 business days via air/express couriers.
Q. Are all products genuine and brand original?
Yes, 100%! All products sold on CircuitPoint are 100% brand new, authentic, and backed by official manufacturer warranty across India.
Q. Can I get a GST Tax Credit invoice?
Yes. Simply provide your 15-digit GSTIN number and registered business name during checkout, and an official GST tax credit invoice will be attached to your order.
Q. What payment methods are supported?
We support UPI (GPay, PhonePe, Paytm), Credit Cards, Debit Cards, Net Banking, and Cash on Delivery (COD).
Q. How do I claim brand warranty?
All products carry official brand warranty. You can present your CircuitPoint purchase invoice at any authorized brand service center across India. We also assist with warranty guidance.
Q. What is the return & replacement policy?
We offer a 7-day free replacement guarantee for items that arrive damaged, defective, or incorrect. Simply reach out via WhatsApp at +91 70060 83503 with your unboxing video.
Still have questions?
Our support team in Srinagar is happy to assist you!