Privacy Policy

At CircuitPoint (“we”, “our”, or “us”), operated from Patli Pora, Chattabal, Srinagar, Jammu and Kashmir, 190002, we prioritize the protection and confidentiality of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or make purchases.

1. Information We Collect

We collect information that you directly provide to us, including:

• Personal Identity: Full Name, Email Address, Mobile Phone Number.
• Shipping & Billing Details: House/Block Address, City, State, Pincode, Landmark.
• Business Information (GST Purchases): GSTIN, Registered Business Name.
• Transaction Data: Payment status, Order history, Items purchased.

2. How We Use Your Information

Your information is used strictly for legitimate business purposes:

• To process, ship, and deliver your hardware orders.
• To issue valid tax invoices (including GST tax credit invoices).
• To send order notifications, tracking links, and customer support communications.
• To detect and prevent fraudulent transactions or security violations.

3. Payment Security

We do not store your credit card, debit card, or UPI PIN details on our servers. All online transactions are securely handled through Cashfree Payment Gateway using industry-standard 256-bit SSL encryption.

4. Data Sharing & Third Parties

We never sell or rent your personal data to third parties. We share data only with essential operational service providers:

• Courier and logistics partners (e.g., Delhivery, Bluedart, Speed Post) to deliver packages to your address.
• Firebase & Google Cloud Infrastructure for hosting and database security.

5. Your Data Rights

You have the right to access, update, or request deletion of your account data at any time by contacting our support team at support.circuitpoint@gmail.com.

6. Contact Us